Scoro and Workzone are two of the most popular project management tools available today.
But how do they stack up against each other?
Which one manages tasks better?
Which one helps you allocate resources more effectively?
Which one is more affordable?
Discover all the answers in our detailed comparison guide.
A. Project and Task Management
Get. Things. Done.
You and every project manager likely live by those words.
It’s also the heart and soul of any project management software.
This is why, before anything else, you must evaluate a tool’s ability to help you manage your tasks and projects.
Features to look out for:
- Project structure: A simple, intuitive way to organize work and toggle through multiple projects, tasks, boards, etc.
- Views: Board, list, timeline, Gantt, and other types of views that let you visualize various types of information within each project.
- Tasks & subtasks: Dedicated spaces offering the ability to drill down to the smallest level of actionable detail about each project item.
- Statuses: Effortless ways to communicate the exact progress of each task, board, project, etc.
- Checklists: Quick to-do lists for each task so things don’t fall through the cracks
- Task templates: Easy-to-copy templates to create identical tasks at scale across multiple projects.
- Assignees: The ability to assign tasks, boards, or projects to individual team members, groups, or even teams.
- Priorities: A way to communicate the urgency level of each task, subtask, or project.
- Automations: Trigger-based (if X happens then do Y); ways to automate repetitive actions such as notifications, comments, status updates, etc.
1. Project Structure / Hierarchy
In Scoro, you can organize your workspace with the help of an easy-to-understand Hierarchy.
Project > Budget > Milestones > Tasks > Subtasks
- Project: Create New Projects and add Titles, Assignees, Start and Due Dates, Client details, Descriptions, Tags, Files, Contacts, and Custom fields.
- Budget: Focus on the financial aspects of the Project, such as Budget usage, Time allocation, and profitability compared to Estimates.
- Milestones: Set goals you wish to achieve in each phase of the Project.
- Tasks: Create Tasks within each Project using Task bundles and Recurring task templates.
- Subtasks: Break down Tasks into unlimited smaller Subtasks by adding Time entries to track time and collaborate with team members.
Organize your workspace with the help of Workzone’s simple hierarchy.
Welcome Page > Workspaces > Projects > List > Tasks > Subtasks
- Welcome Page: A default welcome page you can tailor to each user role, containing elements such as Documents, Projects, Requests, Calendar, and Reports.
- Workspaces: A collection of folders or buckets under which you store work, letting users access the content most important to them.
- Projects: A series of projects most relevant to a specific user role.
- List: An organized view of all tasks within a particular project or category.
- Tasks: A series of actionable deliverables that represent different aspects of a project.
- Subtasks: A collection of deeper subtasks contained within parent tasks.
Scoro allows you to see your work with multiple Project views:
- Project list: Provides an instant view of your entire Project portfolio and lets you filter information, view Project Status, and more at a glance.
- Project timeline view: View all your ongoing and upcoming Projects via horizontal color-coded Progress bars displaying your project’s Duration and progress.
- Summary bar: Get a quick look at your project’s progress through real-time Metrics based on your Project budget settings.
- Gantt charts: Track your Task Status and progress with the help of a color-coded and interactive Gantt chart view
- Calendar view: Integrate Projects, Tasks, and Milestones into your Calendar for a time-based grid view.
- Budget charts: Visualize your project’s Budget over time through line graphs, focusing on tracking time expenses.
Workzone allows you to see your work with four views:
- List: Display items in a list, the default view of your main projects and the tasks within them. You can filter projects and tasks by status.
- Board: Visualize and organize work items using a customizable Kanban-style board with drag-and-drop functionality.
- Calendar: Schedule, organize, and track events or project tasks by client or department in a date-based format. You can combine separate calendars into a master calendar for the whole organization.
- Gantt: Use the Gantt view for a visual overview of the start and end dates within a project.
3. Tasks & Subtasks
Create New Tasks or Modify existing ones to manage your work efficiently in Scoro.
To make your Tasks more detailed, you can add:
- Billable time
- Start Date
- Due date
If you want to create Subtasks in Scoro, you can do that by adding a Time entry under each Task. This will break down your Tasks into smaller Subtasks, which can be used to track time.
You can add the following details to your Subtasks:
- Activity type
- Billable time
Create tasks within Workzone to organize projects into multiple phases, activities, and groups at different levels.
When adding tasks, you can add the following details:
- Due Dates
- Task dependencies
Scoro’s Status feature allows you to track the progress of your Tasks and categorize them based on their current stage in the workflow.
You can also set custom Statuses for your Projects if you have a Pro or Ultimate membership. But if you’re an Essential Plan user, you can only rename the default system Statuses.
These default Statuses are:
- Not started
- In development
- Fully delivered
Within the status column, a faded-gray checkbox transforms into a green check mark, indicating the task’s completion.
You can also adjust completion percentages for individual tasks and subtasks to reflect progress. Workzone will use these percentages to calculate overall project progress.
Projects and phases that slip behind schedule are automatically flagged with triangular colorful caution symbols in place of the green check mark. Yellow symbols represent late subtasks, while red symbols represent late summary tasks.
Scoro doesn’t offer a checklist feature.
Each user gets an automatic To-Do List, providing a focused view so you can organize work across projects.
You can sort to-do items by date and customize views for users, groups, and individual or multiple workspaces. It also allows you to update task details directly from the list.
6. Task Templates
In Scoro, the Task bundle and Recurring task feature acts as a Task template to help you save time while creating New Tasks.
Task bundles act as a template for a predefined set of Tasks that can be used for multiple Projects or Contacts, whereas Recurring task templates help schedule routine Tasks that need to be done daily, weekly, or monthly.
Each Task template can contain:
- Planned duration
- Billable time
- Start date
- Due dates
Capitalize on past success with time-saving and reusable project or task templates.
Each template can contain the following items:
- Due dates
Scoro lets you Assign work to individuals and team members based on their capacity and skills.
You can divide Tasks among multiple team members to make them manageable and allow users to log their work time for the Task.
When a New Task is added, it gets assigned to its creator by default. But you can modify it or leave it unassigned.
Assign workspaces, documents, tasks, and more to individual team members or groups of people.
In Scoro, you can add Task priorities using color-coded symbols:
- High priority is marked with a red check mark symbol.
- Medium priority with a yellow check mark symbol.
- Low priority with a blue check mark symbol
Assign tasks a numerical value ranging from one to ten to indicate their importance or urgency, with one representing the highest priority.
Scoro’s Automation and Triggers feature lets you automate your workflows to reduce the time you spend on repetitive tasks.
You can create Automations using the logic of “When this happens, and these conditions apply, then do that.”
You also get the option to either create new custom Automation rules for your Tasks or use the existing templates to get started.
Workzone offers automated To-Do List updates, notifications, and Calendar events.
Set up triggers to receive automatic email alerts for various task activities, such as:
- Project field updates
- New tasks
- Upcoming deadlines
- Late tasks
You can also create recurring events on a weekly, monthly, or yearly basis in Workzone’s Calendar.
B. Time Management
Time is money for a reason.
The right software can be the difference between pinching pennies and raking in the big bucks.
Effective project management software offers effortless time management features to help you befriend the clock.
With the right one, expect to keep all your tasks running as scheduled and meet your deadlines with ease.
Features to look out for include:
- Due dates: Communicate expected delivery dates.
- Time estimates: Make capacity decisions based on how much time each task or project is expected to take.
- Time tracking: Measure productivity with accurate time consumption data for each team member.
1. Due Dates
Set, edit, or delete the Start and Due Dates for each Task in a Project to streamline task management and ensure timely completion.
When you add due dates to Tasks in Scoro, they will be organized in the order they need to be completed based on their Due Dates.
Keep on top of task and project deadlines by adding due dates. If you shift the date for any task, the dates for all dependent tasks will move accordingly.
2. Time Estimates
Scoro’s Estimate feature helps plan and use time efficiently in Projects. The Progress bar in your Project list shows how much time your team has used compared to the Estimate.
If you’ve used or planned more time than expected for the Project, the Progress bar turns red, indicating that the Project needs attention.
If enabled, the work column will provide time estimates for how long tasks will or should take. This feature lets you generate reports comparing the time spent on tasks against budgeted hours.
Additionally, Workzone can calculate new dates and durations if you make changes to any relevant fields.
3. Time Tracking
Time-tracking features in Scoro provide detailed insights into time spent on Tasks and Projects, thereby enhancing productivity.
In Scoro, you can track time using:
- Time tracker: Start the automatic Time Tracker to track time for any Task or Time entry you’re working on from the Task list.
- Timesheets: Use the Timesheets to log time retrospectively for larger Tasks or Tasks you didn’t track in real time.
- Time entries: Manually log the time you spent or will take to complete a Subtask.
- Automatic tracking for Calendar events: Track time for Calendar events automatically based on your Calendar data.
Workzone’s native time tracker feature allows you to measure how long specific tasks take and ensure accurate timelines. However, if you want to manually record time, Workzone offers task timesheets so responsible users can input and track hours.
Additionally, you can track projects with or without billable time, meaning you can differentiate between internal and client-related projects.
What you can’t measure, you can’t improve.
Reporting and analytics features can help you track real-time progress, monitor key metrics, and sniff out bottlenecks like a detective.
Armed with these insights, your team can stay ahead of the curve no matter the situation.
Expect better resource management, superior deadline compliance, and a more focused and decisive team.
Features to look out for include:
- Goals and milestones: Record targets for the whole team to see and work towards.
- Dashboards: Visualize data from all corners of the team into a user-friendly, interactive interface.
- Gantt charts: Keep your plans flexible with Gantt charts that allow you to adjust timelines based on changing resource availability and task completion ratio.
1. Goals & Milestones
Scoro offers a Milestone feature that lets you set goals you wish to achieve in each Project phase.
You can give each Milestone a Name, set the Start and End dates, or rearrange the Milestones using the drag-and-drop options.
Once you have added the Milestones, they can be viewed and tracked in the Gantt charts.
While Workzone doesn’t have goal tracking, you can use milestones to track key project phases and stay on track. View progress percentages, deliverables, assignees, and critical evaluation points within your project plan.
You can also filter projects to show milestones exclusively, allowing you to share project progress with anyone who doesn’t need in-depth visibility.
The Dashboard in Scoro allows you to:
- Add Widgets such as a list of Active projects or details about your clients.
- Display numerical data such as Project costs or unpaid Invoices using Result metrics.
- Use Ratio metrics to calculate ratios between two results.
You can customize your Dashboard by rearranging and resizing the Dashlets (dashboard elements), which include widgets, numerical data, and other metrics presented via horizontal and vertical boxes, through simple drag-and-drop actions to suit your layout preferences.
You can also create multiple Dashboards or modify existing ones based on your requirements.
Workzone dashboard reports provide quick insights into completed or active project and task data. You can visualize this information in donut or bar charts based on workspace, status, or assignee.
Customizable dashboards are an Enterprise-only feature that includes further options like table, donut, bar, column, and line charts.
You can also generate workload reports with metrics like user capacity, user availability, assigned tasks, workload, and utilization, which you can filter by timescale, group, or completion.
3. Gantt Charts
Gantt charts display your project’s Timeline and Progress from start to finish while also allowing you to set Task dependencies.
With Scoro’s Gantt charts, you can:
- See all your Project activities, including Tasks and Milestones, in a clear, linear format.
- Understand the order and Duration of various Project phases and Tasks.
- Identify possible overlaps or Resource allocation problems.
- Track real-time progress compared to planned Estimates to ensure your teams deliver their work on time.
Workzone’s interactive Gantt charts let you:
- Build, view, and edit project schedules directly on the timeline
- View assignees, progress, and task dependencies
- Drag and drop bars to adjust start and end dates
- Sort by timescale (Weeks, Months, Quarters, or Years), dates, and priority
- Draw lines between tasks to create dependencies
D. User Management
Software, features, and other tech things aside, the real heroes of any project are your team members. So make sure to pick the kind of project management software that puts them front and center!
How do you do this?
Look for software that knows what different team members need and helps you deliver the right experience.
Features to look out for include:
- User groups: Create internal teams representing various departments, functions, or projects.
- Permission levels: Grant different access levels depending on the users’ information requirements and the company’s security concerns.
- Guest users: Invite team members from other companies/teams to collaborate with your team without compromising on confidential data.
1. User Groups
In Scoro, User Groups make it easier to invite people or multiple teams to work together on Projects and Tasks.
A single user can also be part of multiple Groups at once. For example, a user in the “Finance” team can also be in the “Social Media Team,” giving you flexibility in organizing and managing your Groups.
In Workzone, Administrators can set up user groups to include a set of team members or individuals outside of your organization. However, you can only assign user groups if every member of the group has access to the task or project.
You can also @mention users with access in messages or comments.
Note: You can only have ten users maximum per project or task.
2. Permission Levels
Scoro divides users into two main categories — Administrators and Regular users.
Administrators manage user rights through Permission Sets that determine what a Regular user can see and do in Scoro.
They can either use existing Permission Sets to modify them or create new ones from scratch.
This customization allows Administrators to decide how much access users have to different features, such as Tasks, Calendars, and financial data, based on their requirements.
Workzone allows you to set different permission levels for team members with five roles: Partner Users, Reviewers, Contributors, Managers, and Administrators.
This lets you:
- Select Administrators who have full access to everything and control user access.
- Choose which workspaces users can access and what they can do or access within them.
- Define user capabilities, including the ability to create, modify, or delete items, documents, tasks, and users.
- Specify who can view, add, and manage items within folders, documents, calendars, and projects.
3. Guest Users
Manually add companies and individuals as Contacts to your Scoro Workspace. You can include their contact information and address and use Tags for identification.
Scoro also lets you import multiple Contacts simultaneously, which is helpful if you’re dealing with multiple clients.
The Partner User role is well-suited for external users, because it ensures they can only manage the documents, tasks, attachments, etc. you assign to them.
Managers and Administrators can also create screening rooms in Workzone to provide guests with access to important files.
In project management, collaboration and communication are like a ballroom dance — if everyone isn’t in sync, you’re just stepping on each other’s toes!
A project manager should encourage their team to be on the same page regarding everything happening on the project. This could involve regular meetings, periodic status updates, shared checklists, etc.
But things can get tricky when you add different team structures (remote, hybrid, distributed, etc.).
The trick is to balance ‘informing everyone’ with ‘over-communicating.’
The solution is to forge a shared space where the whole team can contribute without hampering individual productivity. Picking a suitable project management software is the first step toward achieving this goal.
Features to look for include:
- Comments: Simple ways to send feedback or discuss a task or project.
- Threads: Keep all relevant comments in a single thread.
- Tagging/@mention: Mention a team member on a task, in comments, or in any shared space to notify them.
- Sharing tasks: Share tasks with relevant team members for efficient collaboration.
- File management: Attach and store files, create and annotate documents, etc., for ready access to project documentation.
- Notifications: Customize how team members receive notifications.
1. Comments, Threads, & Tagging
In Scoro, you can leave Comments on Projects, Tasks, and Documents to create a centralized space for team discussions. You can also Tag users in the Comments using the @-sign.
This feature lets your team collaborate on Projects or Tasks in one place rather than relying on emails or other communication tools.
Scoro also has settings that let you decide who can modify or delete Comments, keeping your team’s chats organized and secure.
You can leave comments on each project task and document. Keep the whole team in the loop with organized, time-stamped logs of all important discussions.
You can @mention users with access to the same item or area you’re typing in.
2. File Management
Scoro’s versatile file management system allows you to add, manage, and access Files across the platform and easily link them to your Tasks, Projects, and Quotes in Scoro.
This helps you keep all your essential Files in one place and use them when necessary.
File sharing in Workzone is a seamless and secure process.
Users can easily upload files by dragging and dropping them from their desktop into projects, tasks, or documents. You can also send email alerts for updated files, approvals, or comments.
Furthermore, Workzone allows for precise control over folder or document permissions, ensuring that each individual has access only to the information that is relevant to them.
Scoro lets you notify users every time you — Add or Modify a Task, mark it as Complete, assign Time entries, clear Bulk Tasks, change Assignees, add/edit/delete a Comment, etc.
Plus, you have the option to receive Notifications via email.
However, you must have the relevant user Permissions to receive and notify other users in Scoro.
You can set up a variety of automatic notifications for newly created tasks or to remind users when work is due.
Whenever you assign new tasks to a user, Workzone sends emails to them. Administrators can customize whether or not users receive notifications.
F. Customer Support
Individual users in smaller teams often face a steep learning curve with most project management software.
In their case, having access to responsive support executives and a wealth of helpful resources can make a significant difference, turning a frustrating experience into a positive one.
However, customer support is just as crucial for larger teams.
Even if these teams initially received thorough onboarding and training, their needs and use cases tend to evolve over time. Continuous and adaptable customer support becomes essential to address these changing needs effectively.
With adequate customer support, you can:
- Derive maximum value from the app with the help of professional guidance whenever required
- Ensure your team is making full use of all the features you’re paying for
- Learn from case studies of other teams using the same software
- Expand your use cases with time
- Learn about the features your team uses the most and avoid spending on those you don’t need
- Solve minor issues on your end by going through help resources
- Get hands-on support when you get stuck
- Keep a record of all your complaints and feedback for the platform to aid future buying decisions
- Send feedback to the app’s developers so they can design the features you most desire
Features to look for include:
- Detailed knowledge bases and documentation to aid DIY solutions to common issues
- Case studies, templates, guides, and other resources
- Easy access to resources for all types of users — free or paid
- Async support executives to cover for the time difference
- Live agents who can respond via chat or phone
- Screenshots and recordings to display how the tool works
- Translations to resources in other languages, if needed
- Guides and Ebooks: Detailed Guides and Ebooks that share tips and insights on ways to improve team productivity.
- Video tutorials: Short tutorial videos showcasing various features of Scoro and how to use them.
- Help center: Find answers to all your questions on the support pages.
- Webinars and events: Engage in multiple interactive webinars to understand the product and get productivity enhancement tips.
- Success Stories: Explore how Scoro helped their clients transform their businesses.
- Customer support: Contact sales via email and phone (US/UK) or submit support requests.
- Product Tour: Guides that walk you through the basics of using Workzone.
- Knowledge Base: Articles and resources that offer in-depth information and solutions for various aspects of using the product.
- Resources: Collection of pages, such as FAQs, best practices, webinars, and more.
- Professional Services: Premium support and hands-on help from the Professional Services team.
- How-To Videos: Short videos explaining specific features and processes.
- Customer support: 24/7 Live rep, Chat, Email, Help Desk, Phone.
G. Platforms Supported
Distributed and field teams might not always be armed with laptops or computers.
But that doesn’t mean productivity has to stop.
With a mobile-friendly project management tool, the workflow keeps humming along, turning those smartphones into mighty workflow tools.
More reason to look into this?
If your company follows a Bring Your Own Device (BYOD) approach, your team members need the freedom to switch between various devices.
With support for all types of apps, you can:
- Ensure uniform access irrespective of device type
- Save on the cost of buying the same types of devices for the whole team
- Give all team members a chance to log work from anywhere, anytime
Features to look for include:
- App support for the latest Mac, Windows, iOS, and Android versions.
- Maximum coverage for all key features across devices
- Browser: Google Chrome (Desktop and Android), Safari, Mozilla Firefox, etc.
- Desktop: Mac, Windows
- Mobile: iOS, Android
- Browser: Chrome (Desktop and Android), Firefox, Microsoft Edge, Safari
- Desktop: Mac, Windows, Linux
- Mobile: N/A
Whether you have deep pockets or shoestring budgets, there’s project management software out there for every kind of organization.
But the confusing combination of features and numbers on pricing pages can make it difficult to choose.
Here are some easy tips for starters.
If you plan on buying the software subscription for just yourself or a small team that’s not likely to grow rapidly anytime soon — stick to the free plan as long as possible. Or pick the cheapest monthly subscription possible. These should cover most of your feature requirements comfortably in most cases.
However, if you expect to hire rapidly and grow to a sizable number, go for a plan that grows with you — ideally with a per-user rate that doesn’t add up exponentially.
Finally, most software offers flexible enterprise plans that let you cherry-pick your favorite features into a custom package. If you’re part of such a team, it’s best to contact the sales team and get the best deal possible.
Scoro offers a 14-day free trial to help users understand how the product works (no credit card details required).
It also offers four paid plans and each plan requires a minimum of 5 users:
- Essential ($28/user/month/): Access basic PM and CRM tools, such as Calendars, Task lists, Task boards, Invoices, Billing, Dashboards, etc.
- Standard ($42/user/month/minimum of 5 users): Everything in Essential plus Gantt chart and Dependencies, Phases and Milestones, Time Tracker, Project templates, and Expenses.
- Pro ($71/user/month/minimum of 5 users): Everything in Standard, plus Planner, Budgets, Retirement planning, Timesheet, Time locking, Sales and Pipeline reports, Invoice reminders, etc.
- Ultimate (Contact sales for pricing): Everything in Pro plus Single sign-on, unlimited Custom Fields, Company Budgets, Forecasts, Orders and Contracts, WIP reports, etc.
Workzone has the following pricing plans:
- Team ($24/user/month): Unlimited project and task management, 100GB storage, advanced reporting, and more.
- Professional ($34/user/month): Everything in Team plus 150GB storage, custom project intake forms, enhanced time-tracking controls, and more.
- Enterprise (Contact sales for pricing): Everything in Professional plus single sign-on (SSO), public access forms, advanced reporting, custom project and task fields, and more.
Note: Contact the sales team for a demo or free trial.
I. Best Suited To
Picking the right project management tool is like finding the perfect pair of shoes. They must be a snug fit but also leave you some wiggle room to get comfortable!
In other words, the tool you pick must fit all your current needs and grow alongside your future requirements, too.
So make sure you’ve covered all bases in your research when picking project management software for your team.
One way to do this is to check what types of teams your choice serves best.
For instance, what works for a small software development team might not suit a large marketing agency.
When hunting for a PM solution, it’s vital to match the tool’s features and use cases with your team’s workflow. Tailor your search to find a tool with all the necessary features to manage your tasks and boost productivity.
Scoro is a comprehensive cloud-based work management software for small to medium-sized Professional service businesses, Consultancies, and Agencies.
It is well-known for its robust project management features that promote effective teamwork and resource allocation for timely project completion.
Plus, its user-friendly Dashboards and real-time Time tracking make it an excellent choice for businesses that prioritize performance monitoring.
However, Scoro also has its fair share of limitations.
For one, Scoro doesn’t offer a checklist feature, making it difficult to keep track of a task’s progress. Additionally, its per-user price plans can be unaffordable for small businesses.
Another common shortcoming of Scoro is that its extensive feature set sometimes leads to a steep learning curve since it takes new users some time to get accustomed to the tool.
Nevertheless, the benefits of Scoro’s all-in-one work management approach outweigh these challenges, making it a practical choice for organizations. Its high user satisfaction rating also indicates that it’s a powerful tool for driving business success and operational excellence.
Workzone is a robust platform that caters to a wide range of teams, particularly small and medium-sized businesses. Its feature-rich paid plans offer comprehensive solutions for effective project management.
Balancing sophistication with simplicity, Workzone offers user-friendly and intuitive features like personalized to-do lists, precise time estimates, and efficient time tracking.
Additionally, Workzone’s real-time status alerts and in-depth workload reports are ideal for users who require advanced automations and analytics. With several visualization methods, this tool is a solid choice for handling complex projects, streamlining workflows, and promoting effective communication across departments.
That said, it’s worth noting that Workzone is strictly a web-based tool and doesn’t currently offer a dedicated mobile app. This lack of mobile support may hinder productivity for companies seeking a seamless workflow across devices.
Although geared primarily toward SMEs, Workzone doesn’t provide a free plan that you would expect for smaller teams. Furthermore, it limits views and lacks custom dashboards and fields, which are Enterprise-exclusive features.
Altogether, Workzone is user-friendly and adaptable, catering to teams with varying levels of experience. While it has its limitations, its overall simplicity and functionality still make it a valuable choice for many organizations.