monday vs Jira: 2024 Comparison

monday and Jira are two of the most popular project management tools available today.

But how do they stack up against each other?

Which one manages tasks better?
Which one helps you allocate resources more effectively?
Which one is more affordable?

Discover all the answers in our detailed comparison guide.

A. Project and Task Management

Get. Things. Done. 

You and every project manager likely live by those words.

It’s also the heart and soul of any project management software. 

This is why, before anything else, you must evaluate a tool’s ability to help you manage your tasks and projects.

Features to look out for:

  • Project structure: A simple, intuitive way to organize work and toggle through multiple projects, tasks, boards, etc. 
  • Views: Board, list, timeline, Gantt, and other types of views that let you visualize various types of information within each project.
  • Tasks & subtasks: Dedicated spaces offering the ability to drill down to the smallest level of actionable detail about each project item. 
  • Statuses: Effortless ways to communicate the exact progress of each task, board, project, etc.
  • Checklists: Quick to-do lists for each task so things don’t fall through the cracks 
  • Task templates: Easy-to-copy templates to create identical tasks at scale across multiple projects. 
  • Assignees: The ability to assign tasks, boards, or projects to individual team members, groups, or even teams. 
  • Priorities: A way to communicate the urgency level of each task, subtask, or project. 
  • Automations: Trigger-based (if X happens then do Y); ways to automate repetitive actions such as notifications, comments, status updates, etc.

1. Project Structure / Hierarchy

a. monday

Use monday’s clean folder system to help everyone find relevant projects and tasks easily. 

Workspace > Folder > Sub-folder> Dashboard/Board/Workdoc

  • Workspace: A space shared across the account that contains all the folders, sub-folders, boards, etc. You can create multiple workspaces.
  • Folder: Groups all dashboards and Workdocs within a Folder to reduce clutter. You can use a Folder each for a project, department, team, etc. 
  • Sub-folders: Add another level of organization within each Folder.
  • Boards: A visual overview of the project where all team members can collaborate on day-to-day tasks within a Folder/Subfolder. Toggle between multiple views, such as List, Calendar, Timeline, etc., to change how your project is displayed.  
  • Items: Individual action items — represented as rows on the Board — that can be assigned to individuals or teams.        

b. Jira

Based on your needs, you could choose between two of Jira’s primary project management offerings:

  • Jira Work Management for more broad-scale project management 
  • Jira Software for software development teams to manage issues
For Jira Work Management

Choose between:

  • Company-managed projects: Set up and controlled entirely by the Jira admin in your team. This utilizes a similar configuration across all projects. 
  • Team-managed projects: Set up and controlled entirely by a designated project admin. This setup is independent of other projects.

Projects > Boards > Issue Cards

  • Projects: A shared space to document, organize, and track your work.
  • Board: A Kanban-style board to visualize all issues in a customizable workflow. 
  • Issue Cards: Summary of individual issues you’re working on.

For Jira Software

Jira Software’s default hierarchy contains:

Epics > Stories/Tasks > Sub-tasks

  • Epics: High-level objects/priorities the team is working towards — comprising multiple Stories and Tasks. 
  • Stories/Tasks: Functional requirements that the team is developing. 
  • Sub-task: Actionable items that make up Stories. 

You can customize this hierarchy with marketplace apps and add Initiatives containing multiple Epics.

2. Views

a. monday

monday offers 12 ways to visualize work:

  • Chart: Users can create various reports using different chart types to analyze their workflow​​.
  • Gantt: This flexible view displays milestones and dependencies between items, providing a clear overview of projects and associated tasks​​.
  • Calendar: See all tasks with a date/timeline in a calendar format, customizable by day, week, or month​​.
  • Workload: This view shows how work is divided among team members, indicating who’s got their plate full.
  • Table: Provides a filtered view of the board’s main table, which you can customize to show information by person, status, column, or group​​.
  • Kanban: Use the Kanban project management technique to prioritize tasks and balance demands with available capacity​​.
  • Form response: Converts boards into forms to collect information from contacts as new items​​.
  • Cards: Displays all items assigned to each team member to assess their capacity.
  • Files: Manages all files in one place, offering a consolidated, gallery-like view of board files​​.
  • Blank: A customizable space where users can choose multiple widgets to display on one page, similar to a dashboard. 
  • Map: Use the map view to manage your location logistics.
  • Timeline: Offers a visual representation of project timelines.

b. Jira

Jira Software

Jira Software comes with the following preconfigured views:

  • Basic: A table format that shows issue details such as start and due dates, status, the hierarchy of issues, and timeframes. 
  • Sprint capacity management: A table format that zooms in on capacity across issues to help you optimize sprints and iterations. 
  • Top-level planning: A table format to give you a high-level overview of all issues and their relationship with each other. 
  • Dependency management: A table format to showcase only issues that have dependencies in the plan to spot which ones are blocking progress.

Jira Work Management

Jira Work Management offers the following views:

  • Board: A Kanban-style board to get a progress snapshot of work yet to be started, in progress, and completed. 
  • List: A single list to view all issues in the project for a quick scan. Get a quick glimpse of the issue type, summary, status, assignee, etc.  
  • Timeline: A Gantt chart view to visualize the timing and sequence of individual issues. 
  • Calendar: All project issues organized by start and due dates on a calendar format. 

Besides this, you can access Overviews that offer a high-level, aggregated view of work across multiple projects.

3. Tasks & Subtasks

a. monday

Track tasks within a workflow by creating items on a project board. 

When you add an item, you can add information such as:

  • People who will work on it
  • Details
  • Due dates
  • Priority
  • Labels

You can also add subitems to break each task down further.

b. Jira

For Jira Work Management

Track tasks of a larger workflow as issues in Jira Work Management. 

An issue can have:

  • Subtasks to split an issue into smaller to-dos
  • Assignees to complete the work
  • Reporters to monitor the work
  • Descriptions
  • Labels
  • Time tracking
  • Status
  • Attachments

Note: Subtasks can be assigned to the person assigned the parent issue or to other people involved in the project.

For Jira Software

Break work into smaller chunks or tasks with issues.

An issue allows you to add other relevant information, such as:

  • Assignees who’ll work on the task
  • Reporter whom the assignee must report to
  • Child issues or subtasks to complete within the issue
  • Priority
  • Start date and end date
  • Labels
  • Status
  • Attachment

Subtasks can be linked to issues to create a task dependency.

4. Statuses

a. monday

Customize the Status Column labels according to your workflow. 

Click the ‘+’ sign on the top right of each Status label to leave a comment with details about status changes. 

b. Jira

In both Jira Software and Jira Work Management, use the default ‘To do,’ ‘In progress,’ and ‘Done’ statuses to indicate progress. Each status has a dedicated column on the Board. You can customize the statuses to suit your workflow.

 

5. Checklists

a. monday

Add a Checklist in the Update section of each item.

Items containing Checklists show a small tick mark icon to indicate how many Checklist items are currently completed.

b. Jira

Jira doesn’t offer native functionality to add checklists to your tasks. 

6. Task Templates

a. monday

monday’s item default value lets you set specific values that will be applied to all new items or tasks on a board.

Once set up, you’ll see a pop-up that lets you set default values for:

  • Assignee
  • Timeline
  • Progress
  • Phases 1, 2, and 3
  • Time estimate

b. Jira

Jira doesn’t have a native capability of creating issue templates. However, it does allow you to auto-populate an issue’s fields based on pre-set values in team-managed projects.

7. Assignees

a. monday

Designate ownership by assigning a team member, multiple team members, or even entire teams and sub-teams to an item on the board.

b. Jira

To assign an issue to a team in Jira Software, go to the Fields menu and add the Team column to your Board. This will let you assign any issue to a whole team.

8. Priorities

a. monday

Add a Priority column and choose between high, medium, and low priority for each item on the board.

b. Jira

Jira Software

Suppose you’re using Jira Software’s Agile project management features and have enabled ranking in the project’s settings. You can rank an issue by dragging and dropping it to the relevant position in the Scrum or Kanban backlog. 

You can also set priorities using custom fields in the issue’s settings. This now lets you add custom priority levels to each issue. 

Jira Work Management

Create a new field with various priority levels and save it to add custom priority levels to each issue. 

9. Automations

a. monday

monday allows you to create custom automation rules with triggers, conditions, and actions. Alternatively, pick a rule template from the library to fill in and apply to your boards. The rules also allow for automations between boards.

You can also automate recurring tasks by time period.

b. Jira

Both Jira Software and Jira Work Management offer an extensive library of automations. Create automation rules by setting triggers, conditions (refining criteria), and actions.

B. Time Management

Time is money for a reason. 

The right software can be the difference between pinching pennies and raking in the big bucks.

Effective project management software offers effortless time management features to help you befriend the clock. 

With the right one, expect to keep all your tasks running as scheduled and meet your deadlines with ease. 

Features to look out for include:

  • Due dates: Communicate expected delivery dates.  
  • Time estimates: Make capacity decisions based on how much time each task or project is expected to take. 
  • Time tracking: Measure productivity with accurate time consumption data for each team member. 

1. Due Dates

a. monday

You can add due dates to monday items by adding a date column and selecting a date. You can also customize the column with deadline mode to visualize task progress by time or set up reminders.

b. Jira

Jira Software

You can schedule a deadline by adding a due date while creating or editing an issue. However, you need Schedule Issues permission from an administrator. 

Jira Work Management

You can add due dates for issues in Jira Work Management by adding a Custom Field.

Alternatively, you can schedule due dates for items in your business projects by dragging them to the specific date on your calendar.

2. Time Estimates

a. monday

monday doesn’t have a dedicated time estimates feature. However, you can set time estimates for items in a list by adding a number column, naming it time estimates, and noting the estimated time. 

b. Jira

You can add time estimates to the time tracking feature to show assignees how much time they have left to complete an issue. The timer counts down based on how much time they track while working on the issue.

It works for both Jira Work Management and Jira Software. 

3. Time Tracking

a. monday

monday’s native time tracking widget tracks the time spent on tasks for projects. It shows you the total time spent on tasks across one or more boards — both on an individual level (for the people assigned) and for the entire team.

b. Jira

The native time tracking feature in Jira Work Management and Jira Software enables users to record the time they spend working on issues. 

C. Reporting

What you can’t measure, you can’t improve. 

Reporting and analytics features can help you track real-time progress, monitor key metrics, and sniff out bottlenecks like a detective.  

Armed with these insights, your team can stay ahead of the curve no matter the situation. 

Expect better resource management, superior deadline compliance, and a more focused and decisive team.

Features to look out for include:

  • Goals and milestones: Record targets for the whole team to see and work towards.
  • Dashboards: Visualize data from all corners of the team into a user-friendly, interactive interface.
  • Gantt charts: Keep your plans flexible with Gantt charts that allow you to adjust timelines based on changing resource availability and task completion ratio. 

1. Goals & Milestones

a. monday

Set up OKR boards using monday board templates and track your goal progress.

monday also offers a Goal Widget you can add to your dashboard, which lets you:

  • Choose a board to base your goal on.
  • Set a goal target (sum or average).
  • Select a column to calculate your goal.
  • Get goal progress updates.

b. Jira

Jira Software lets you combine issues from boards, projects, and filters to map your goals with Jira plans. Other capabilities include:

  • Establish and view dependencies that can affect your plan.
  • Experiment with plans without impacting issues.
  • Set due dates, sprint dates, release dates, etc.

2. Dashboards

a. monday

monday’s dashboards offer a consolidated view across boards, aiding in monitoring project progress, budget tracking, workload estimation, and more.

Add widgets to your dashboard to process and display data from any boards. 

Widgets include:

  • Charts
  • Progress batteries
  • Gantts
  • Number column overviews
  • Apps

You can further customize your dashboards by:

  • Turning live data on or off
  • Filtering by boards, groups, columns, and advanced filters
  • Expanding the view for full-screen or TV mode
  • Toggling between dark and light mode
  • Setting up email notifications for updates

b. Jira

Jira Software and Jira Work Management dashboards both offer an initial view upon login to create multiple personalized displays for diverse project overviews.

You can customize the dashboard with gadgets that summarize issue data. Available gadgets include:

  • Charts
  • Labels
  • Issue calendar
  • Assigned to me
  • Quick links
  • Roadmaps

Select a layout preference for your dashboards, star favorites, and share dashboards with others. You can also find shared dashboards by filtering per owner, group, or project.

3. Gantt Charts

a. monday

monday’s Gantt view allows you to:

  • Choose which timeline, date, or week column you want to display.
  • Display your items by group, board, or column.
  • Label your items by group, item name, owner, status, and more.
  • Color your chart by group, column (E.g., status), or board.
  • Drag and drop to reschedule items and their dependencies.
  • Take a baseline snapshot of your project to compare against future progress or delays.
  • View your chart in days, weeks, months, quarters, or years.
  • Set milestones and view them on your chart as diamonds.
  •  

b. Jira

Jira Software

Jira Software allows you to create Gantt charts in two ways — Roadmaps (timeline view) and advanced roadmaps.

Basic roadmaps are great for planning dates, dependencies, and deliverables for a single team and project.

Meanwhile, advanced roadmaps offer the following additional features:

  • Plan and track work across teams, visualize data, and plan for future progress or obstacles.
  • Select issue sources from boards, projects, or filters to gather data for plan creation.
  • Expand issue hierarchies above the epic level to track larger goals.
  • Allocate work, manage team capacity, and evaluate risks.
  • Explore alternative paths through scenarios and plan for different outcomes.
  • Define milestones, manage shippable chunks of work, and align dates across multiple projects with single-project or cross-project releases.
Jira Work Management

Jira Work Management doesn’t offer roadmaps, but the Timeline view can function as a Gantt chart.

It allows you to adjust start and due dates, and reorder, link, and filter issues.

D. User Management

Software, features, and other tech things aside, the real heroes of any project are your team members. So make sure to pick the kind of project management software that puts them front and center!

How do you do this?

Look for software that knows what different team members need and helps you deliver the right experience. 

Features to look out for include:

  • User groups: Create internal teams representing various departments, functions, or projects. 
  • Permission levels: Grant different access levels depending on the users’ information requirements and the company’s security concerns. 
  • Guest users: Invite team members from other companies/teams to collaborate with your team without compromising on confidential data. 

1. User Groups

a. monday

Create a Team by adding users working on or cross-collaborating over a shared goal or project. Team members can also request to join these teams. 

However, you cannot add guest users to a Team.

@mention these Teams in Updates, assign them items or projects, and add them to boards.

b. Jira

Create groups of people who share similar responsibilities and require similar access to issues. Grant each group a different permission level on each project. 

2. Permission Levels

a. monday

Adjust permissions for workspaces, boards, dashboards, and even columns.   

b. Jira

Jira Software

Jira Software lets you choose between whether people are Administrators, Members, or Viewers on a team-managed project. Create more custom roles for each project to share the most relevant projects, tasks, and conversations with each team member. 

Jira Work Management

Add or remove people to projects based on your requirements. You can also assign them one or multiple roles on the project. 

3. Guest Users

a. monday

Invite Guest users to view or edit multiple Boards shared with them. 

b. Jira

Jira Software and Jira Work Management don’t have guest users. But you can allow anonymous users to view, search, and create issues without logging in. 

E. Collaboration

In project management, collaboration and communication are like a ballroom dance — if everyone isn’t in sync, you’re just stepping on each other’s toes!

A project manager should encourage their team to be on the same page regarding everything happening on the project. This could involve regular meetings, periodic status updates, shared checklists, etc. 

But things can get tricky when you add different team structures (remote, hybrid, distributed, etc.). 

The trick is to balance ‘informing everyone’ with ‘over-communicating.’ 

The solution is to forge a shared space where the whole team can contribute without hampering individual productivity. Picking a suitable project management software is the first step toward achieving this goal. 

Features to look for include: 

  • Comments: Simple ways to send feedback or discuss a task or project. 
  • Threads: Keep all relevant comments in a single thread. 
  • Tagging/@mention: Mention a team member on a task, in comments, or in any shared space to notify them. 
  • Sharing tasks: Share tasks with relevant team members for efficient collaboration.
  • File management: Attach and store files, create and annotate documents, etc., for ready access to project documentation. 
  • Notifications: Customize how team members receive notifications.

1. Comments, Threads, & Tagging

a. monday

Open any item you wish to communicate on, go to the Updates section, and leave a text message or @mention a team member, multiple people, or a team. People can respond to the update in text, gif, attachments, or leave an emoji reaction.

b. Jira

Add comments, code snippets, images, tables, and more on issues for better communication. 

Mention teammates in the comments and react to comments with emojis.

Copy the link to each comment to share externally.

Vote on issues to indicate their importance to team members. 

2. File Management

a. monday

Add a File column to your board. Click inside the cell to attach files to specific items. Once uploaded, the File column will mention the files attached to items.

Click images, PDFs, and video files in the File column to start annotating. Leave feedback in comments, @mention your team members, and resolve comments.

b. Jira

Both Jira Software and Jira Work Management offer you the option to attach files to each issue to describe them better. You can also attach these files in comments or long text fields.

Just copy-paste the link to attach files from external services like Dropbox or Google Drive.

3. Notifications

a. monday

Notify team members with in-app and email notifications on important updates. Use monday’s ‘automation recipes’ to notify someone based on preset trigger actions.

b. Jira

Both Jira Software and Jira Work Management let you choose which team members are notified about issue-related changes. 

Watchers, assignees, users, reporters, or project leads can get notified of changes such as:

  • Comments
  • New issue logged
  • Issues deleted, etc. 

F. Customer Support

Individual users in smaller teams often face a steep learning curve with most project management software. 

In their case, having access to responsive support executives and a wealth of helpful resources can make a significant difference, turning a frustrating experience into a positive one.

However, customer support is just as crucial for larger teams. 

Even if these teams initially received thorough onboarding and training, their needs and use cases tend to evolve over time. Continuous and adaptable customer support becomes essential to address these changing needs effectively.

With adequate customer support, you can:

  • Derive maximum value from the app with the help of professional guidance whenever required
  • Ensure your team is making full use of all the features you’re paying for
  • Learn from case studies of other teams using the same software
  • Expand your use cases with time
  • Learn about the features your team uses the most and avoid spending on those you don’t need
  • Solve minor issues on your end by going through help resources
  • Get hands-on support when you get stuck
  • Keep a record of all your complaints and feedback for the platform to aid future buying decisions
  • Send feedback to the app’s developers so they can design the features you most desire

Features to look for include: 

  • Detailed knowledge bases and documentation to aid DIY solutions to common issues
  • Case studies, templates, guides, and other resources
  • Easy access to resources for all types of users — free or paid
  • Async support executives to cover for the time difference
  • Live agents who can respond via chat or phone 
  • Screenshots and recordings to display how the tool works
  • Translations to resources in other languages, if needed

monday

  • Help center: Videos, articles, and more about monday
  • monday academy: Free courses, webinars, live training
  • Community: Platform discussions, announcements, feature requests, and community events with fellow monday users
  • Technical documentation: Support to use the monday API
  • Customer support: Email, Help Desk, Chat, 24/7 (Live Rep), Phone
  • 24/7 support: Live chat, email, call

Jira

  • Atlassian University: Product training and certifications for Jira, Confluence, Trello, and more
  • Atlassian Playbook: Free workshop resources to address common team challenges 
  • Atlassian Documentation: Help to administer Atlassian products
  • Atlassian Community: Ask questions to product experts and fellow users
  • Atlassian Support: Resources for users and administrators
  • Migration Program: Cloud migration support for all teams
  • Enterprise Services: Support for enterprise teams
  • Customer Support: Email/Help Desk, Chat, 24/7 Live rep, Phone

G. Platforms Supported

Distributed and field teams might not always be armed with laptops or computers. 

But that doesn’t mean productivity has to stop.

With a mobile-friendly project management tool, the workflow keeps humming along, turning those smartphones into mighty workflow tools.

More reason to look into this?

If your company follows a Bring Your Own Device (BYOD) approach, your team members need the freedom to switch between various devices. 

With support for all types of apps, you can:

  • Ensure uniform access irrespective of device type
  • Save on the cost of buying the same types of devices for the whole team
  • Give all team members a chance to log work from anywhere, anytime

Features to look for include: 

  • App support for the latest Mac, Windows, iOS, and Android versions.
  • Maximum coverage for all key features across devices

monday

  • Browser: Chrome, Firefox, Safari, and Microsoft Edge
  • Desktop: Mac, Windows
  • Mobile: iOS, Android

Jira

  • Browser: Microsoft Edge, Mozilla Firefox, Google Chrome, Safari for desktops, Safari and Chrome for mobile devices
  • On-Premise: Windows, Linux
  • Desktop: Windows, Linux
  • Mobile: iOS, Android

H. Pricing

Whether you have deep pockets or shoestring budgets, there’s project management software out there for every kind of organization. 

But the confusing combination of features and numbers on pricing pages can make it difficult to choose. 

Here are some easy tips for starters.

If you plan on buying the software subscription for just yourself or a small team that’s not likely to grow rapidly anytime soon — stick to the free plan as long as possible. Or pick the cheapest monthly subscription possible. These should cover most of your feature requirements comfortably in most cases. 

However, if you expect to hire rapidly and grow to a sizable number, go for a plan that grows with you — ideally with a per-user rate that doesn’t add up exponentially. 

Finally, most software offers flexible enterprise plans that let you cherry-pick your favorite features into a custom package. If you’re part of such a team, it’s best to contact the sales team and get the best deal possible. 

monday Pricing

monday offers these five pricing plans:

  • Free: Up to three board 
  • Basic ($10/user/month): Everything in free plus unlimited items, 5GB storage, priority support
  • Standard ($12/user/month): Everything in Basic plus Timeline, Gantt, and Calendar views, and 250 automations and integrations a month
  • Pro ($20/user/month): Everything in Standard plus Chart view, time tracking, and 25,000 automations and integrations a month
  • Enterprise (Contact sales for pricing): Everything in Pro plus advanced analytics, tailored onboarding, premium support, and security

Jira Pricing

Jira Software has the following pricing options:

  • Free: Up to 10 users, 2GB storage
  • Standard ($8.15/user/month): Everything from Free plus up to 35,000 seats, user roles and permissions, 250GB of storage
  • Premium ($16/user/month): Everything from Standard plus AI features, Advanced roadmaps, and premium support
  • Enterprise (Contact sales for pricing): Everything from Premium plus multiples site, enterprise support, and centralized security controls

Jira Work Management has these plans:

  • Free: Up to 10 users, 2GB storage
  • Standard ($5/user/month): Everything from Free plus up to 35,000 seats, project roles, 250GB or storage
  • Premium ($10/user/month): Everything in Standard plus Atlassian Intelligence, premium support, and unlimited support

I. Best Suited To

Picking the right project management tool is like finding the perfect pair of shoes. They must be a snug fit but also leave you some wiggle room to get comfortable! 

In other words, the tool you pick must fit all your current needs and grow alongside your future requirements, too. 

So make sure you’ve covered all bases in your research when picking project management software for your team. 

One way to do this is to check what types of teams your choice serves best. 

For instance, what works for a small software development team might not suit a large marketing agency. 

When hunting for a PM solution, it’s vital to match the tool’s features and use cases with your team’s workflow. Tailor your search to find a tool with all the necessary features to manage your tasks and boost productivity.

monday Verdict

One thing you’ll notice when you look at the monday app interface is colors, colors, colors. And they’re not just for aesthetics; they have function.

The tool aims to make it easy to understand project statuses at a glance without sifting through mountains of text. This way, project managers can get a high-level, big-picture view of all their processes in context.

Its main view is the grid or table form because it shows you more at once. However, there are also many different views and dashboards to help you oversee projects.

This app also does a lot more than just basic project management. 

For example, it comes with:

  • CRM and content marketing features.
  • Reports about progress, productivity, resources, and capacity.
  • Separate tools for software development teams and sales CRM teams

In short, monday suits companies of any size, from SMEs to enterprises. It supports various work types, such as sales, development, operations management, and HR.

It does lean to the more complex side of things, which can be a tricky adjustment for PM newbies. However, monday offers extensive support documentation and even daily webinars to help new users make the most of the tool’s features.

Jira Verdict

In particular, Jira is expertly designed for:

  • Software development teams
  • DevOps teams
  • Product management teams
  • Agile teams

It’s perfect for managing complex projects with many moving parts, granular tasks, and dependencies. Additionally, it’s well set up to handle work requests for things like bug fixing or IT support tickets.

Jira takes visualizing work to a whole new level so that you can spot all the intricacies and interconnectedness of your issues and projects.

However, all this functionality means it’s far too complicated for most standard project management teams. 

Jira can be a game changer for technical teams that use its agile and issue management features.  

However, teams with simpler needs may find that Jira has a lot of features that just won’t be useful for their work.