Jira vs Project.co: 2024 Comparison

Jira vs Project.co: 2024 Comparison

Jira and Project.co are two of the most popular project management tools available today.

But how do they stack up against each other?

Which one manages tasks better?
Which one helps you allocate resources more effectively?
Which one is more affordable?

Discover all the answers in our detailed comparison guide.

A. Project and Task Management

Get. Things. Done. 

You and every project manager likely live by those words.

It’s also the heart and soul of any project management software. 

This is why, before anything else, you must evaluate a tool’s ability to help you manage your tasks and projects.

Features to look out for:

  • Project structure: A simple, intuitive way to organize work and toggle through multiple projects, tasks, boards, etc. 
  • Views: Board, list, timeline, Gantt, and other types of views that let you visualize various types of information within each project.
  • Tasks & subtasks: Dedicated spaces offering the ability to drill down to the smallest level of actionable detail about each project item. 
  • Statuses: Effortless ways to communicate the exact progress of each task, board, project, etc.
  • Checklists: Quick to-do lists for each task so things don’t fall through the cracks 
  • Task templates: Easy-to-copy templates to create identical tasks at scale across multiple projects. 
  • Assignees: The ability to assign tasks, boards, or projects to individual team members, groups, or even teams. 
  • Priorities: A way to communicate the urgency level of each task, subtask, or project. 
  • Automations: Trigger-based (if X happens then do Y); ways to automate repetitive actions such as notifications, comments, status updates, etc.

1. Project Structure / Hierarchy

a. Jira

Based on your needs, you could choose between two of Jira’s primary project management offerings:

  • Jira Work Management for more broad-scale project management 
  • Jira Software for software development teams to manage issues
For Jira Work Management

Choose between:

  • Company-managed projects: Set up and controlled entirely by the Jira admin in your team. This utilizes a similar configuration across all projects. 
  • Team-managed projects: Set up and controlled entirely by a designated project admin. This setup is independent of other projects.

Projects > Boards > Issue Cards

  • Projects: A shared space to document, organize, and track your work.
  • Board: A Kanban-style board to visualize all issues in a customizable workflow. 
  • Issue Cards: Summary of individual issues you’re working on.

For Jira Software

Jira Software’s default hierarchy contains:

Epics > Stories/Tasks > Sub-tasks

  • Epics: High-level objects/priorities the team is working towards — comprising multiple Stories and Tasks. 
  • Stories/Tasks: Functional requirements that the team is developing. 
  • Sub-task: Actionable items that make up Stories. 

You can customize this hierarchy with marketplace apps and add Initiatives containing multiple Epics.

b. Project.co

Organize your Project.co workflow as follows: 

Dashboard > Projects > List > Tasks > Subtasks

  • Dashboard: A combination of various elements like projects, templates, tasks, etc., for quick access.
  • Projects: A space to view either all projects regardless of assignment or projects specifically assigned to you.
  • List: A series of tasks in a clear and linear format. Select multiple views, such as Calendar, Scheduler, or Kanban.
  • Tasks: A collection of tasks within projects, each containing further details like attachments, comments, subtasks, and more.
  • Subtasks: Granular action items within each task, which you can create by dragging and dropping tasks or through other methods.

2. Views

a. Jira

Jira Software

Jira Software comes with the following preconfigured views:

  • Basic: A table format that shows issue details such as start and due dates, status, the hierarchy of issues, and timeframes. 
  • Sprint capacity management: A table format that zooms in on capacity across issues to help you optimize sprints and iterations. 
  • Top-level planning: A table format to give you a high-level overview of all issues and their relationship with each other. 
  • Dependency management: A table format to showcase only issues that have dependencies in the plan to spot which ones are blocking progress.

Jira Work Management

Jira Work Management offers the following views:

  • Board: A Kanban-style board to get a progress snapshot of work yet to be started, in progress, and completed. 
  • List: A single list to view all issues in the project for a quick scan. Get a quick glimpse of the issue type, summary, status, assignee, etc.  
  • Timeline: A Gantt chart view to visualize the timing and sequence of individual issues. 
  • Calendar: All project issues organized by start and due dates on a calendar format. 

Besides this, you can access Overviews that offer a high-level, aggregated view of work across multiple projects.

b. Project.co

Project.co comes with the following default views:

  • List View: Display items in a list and sort, group, edit, or reorder them easily.
  • Cards View: Visualize all items assigned to each team member to assess their capacity.
  • Calendar View: Display items as colored blocks based on the start and due date.
  • Scheduler View: View items on a timeline and group them by project, status, date, assignee, etc.
  • Kanban View: View items in columns and group them by any field so you can track progress through different stages.

3. Tasks & Subtasks

a. Jira

For Jira Work Management

Track tasks of a larger workflow as issues in Jira Work Management. 

An issue can have:

  • Subtasks to split an issue into smaller to-dos
  • Assignees to complete the work
  • Reporters to monitor the work
  • Descriptions
  • Labels
  • Time tracking
  • Status
  • Attachments

Note: Subtasks can be assigned to the person assigned the parent issue or to other people involved in the project.

For Jira Software

Break work into smaller chunks or tasks with issues.

An issue allows you to add other relevant information, such as:

  • Assignees who’ll work on the task
  • Reporter whom the assignee must report to
  • Child issues or subtasks to complete within the issue
  • Priority
  • Start date and end date
  • Labels
  • Status
  • Attachment

Subtasks can be linked to issues to create a task dependency.

b. Project.co

Create multiple or individual tasks for a clear view of the entire team’s work across all projects.

Tasks can provide a variety of information, like:

  • Attachments
  • Comments
  • Access (Creators, Collaborators, or both)
  • Due Dates
  • Priority
  • Status
  • Assignees
  • Task Description

Also, split tasks into smaller to-dos as subtasks within parent tasks.

4. Statuses

a. Jira

In both Jira Software and Jira Work Management, use the default ‘To do,’ ‘In progress,’ and ‘Done’ statuses to indicate progress. Each status has a dedicated column on the Board. You can customize the statuses to suit your workflow.

 

b. Project.co

Create color-coded custom statuses to outline the workflow of your projects and tasks. 

You can remove all existing statuses aside from Active and Completed. However, you can edit the name and color of the Active status.

5. Checklists

a. Jira

Jira doesn’t offer native functionality to add checklists to your tasks. 

b. Project.co

Project.co doesn’t have native checklists for to-do items. 

6. Task Templates

a. Jira

Jira doesn’t have a native capability of creating issue templates. However, it does allow you to auto-populate an issue’s fields based on pre-set values in team-managed projects.

b. Project.co

Develop task templates in Project.co so you don’t have to set up projects from scratch every time. Adjust fields like Status, Due Dates, and Account privacy settings.

Each template can contain tools like discussions, attachments, notes, and so on. If you don’t have a template, their templates gallery offers 30+ free templates.

7. Assignees

a. Jira

To assign an issue to a team in Jira Software, go to the Fields menu and add the Team column to your Board. This will let you assign any issue to a whole team.

b. Project.co

Assign projects, tasks, roles, etc. to individual members, entire teams, or groups of people with your Project.co account.

8. Priorities

a. Jira

Jira Software

Suppose you’re using Jira Software’s Agile project management features and have enabled ranking in the project’s settings. You can rank an issue by dragging and dropping it to the relevant position in the Scrum or Kanban backlog. 

You can also set priorities using custom fields in the issue’s settings. This now lets you add custom priority levels to each issue. 

Jira Work Management

Create a new field with various priority levels and save it to add custom priority levels to each issue. 

b. Project.co

Set your Project.co tasks to High, Medium, and Low levels — visualized by different colored flags on each task. Creator Plus and Creator Admin users can also set up custom priorities. 

9. Automations

a. Jira

Both Jira Software and Jira Work Management offer an extensive library of automations. Create automation rules by setting triggers, conditions (refining criteria), and actions.

b. Project.co

Project.co doesn’t have native automations.

B. Time Management

Time is money for a reason. 

The right software can be the difference between pinching pennies and raking in the big bucks.

Effective project management software offers effortless time management features to help you befriend the clock. 

With the right one, expect to keep all your tasks running as scheduled and meet your deadlines with ease. 

Features to look out for include:

  • Due dates: Communicate expected delivery dates.  
  • Time estimates: Make capacity decisions based on how much time each task or project is expected to take. 
  • Time tracking: Measure productivity with accurate time consumption data for each team member. 

1. Due Dates

a. Jira

Jira Software

You can schedule a deadline by adding a due date while creating or editing an issue. However, you need Schedule Issues permission from an administrator. 

Jira Work Management

You can add due dates for issues in Jira Work Management by adding a Custom Field.

Alternatively, you can schedule due dates for items in your business projects by dragging them to the specific date on your calendar.

b. Project.co

Set start and due dates for your Project.co projects, tasks, and subtasks.

2. Time Estimates

a. Jira

You can add time estimates to the time tracking feature to show assignees how much time they have left to complete an issue. The timer counts down based on how much time they track while working on the issue.

It works for both Jira Work Management and Jira Software. 

b. Project.co

In Project.co, you can add time estimates for how long a task or project will or should take. You can also use charts to see the difference between time allocated and actual time spent on tasks.

Only Creator Plus and Creator Admin roles can delete and edit allocated time on projects.

3. Time Tracking

a. Jira

The native time tracking feature in Jira Work Management and Jira Software enables users to record the time they spend working on issues. 

b. Project.co

Use Project.co’s manual timesheets or its in-built timer to record how long each project and task takes. Creators and higher-level roles can manage time entries. 

C. Reporting

What you can’t measure, you can’t improve. 

Reporting and analytics features can help you track real-time progress, monitor key metrics, and sniff out bottlenecks like a detective.  

Armed with these insights, your team can stay ahead of the curve no matter the situation. 

Expect better resource management, superior deadline compliance, and a more focused and decisive team.

Features to look out for include:

  • Goals and milestones: Record targets for the whole team to see and work towards.
  • Dashboards: Visualize data from all corners of the team into a user-friendly, interactive interface.
  • Gantt charts: Keep your plans flexible with Gantt charts that allow you to adjust timelines based on changing resource availability and task completion ratio. 

1. Goals & Milestones

a. Jira

Jira Software lets you combine issues from boards, projects, and filters to map your goals with Jira plans. Other capabilities include:

  • Establish and view dependencies that can affect your plan.
  • Experiment with plans without impacting issues.
  • Set due dates, sprint dates, release dates, etc.

b. Project.co

Project.co doesn’t have features to set goals and milestones.   

2. Dashboards

a. Jira

Jira Software and Jira Work Management dashboards both offer an initial view upon login to create multiple personalized displays for diverse project overviews.

You can customize the dashboard with gadgets that summarize issue data. Available gadgets include:

  • Charts
  • Labels
  • Issue calendar
  • Assigned to me
  • Quick links
  • Roadmaps

Select a layout preference for your dashboards, star favorites, and share dashboards with others. You can also find shared dashboards by filtering per owner, group, or project.

b. Project.co

Project.co has a welcome dashboard that allows you to quickly access different elements you’ve created or been invited to.

These elements include:

  • Projects
  • Templates
  • Tasks
  • People
  • Groups
  • Files
  • Payments
  • Time

Within each project dashboard, you can add and embed files from other tools like YouTube, Google Docs, Figma, and more.

3. Gantt Charts

a. Jira

Jira Software

Jira Software allows you to create Gantt charts in two ways — Roadmaps (timeline view) and advanced roadmaps.

Basic roadmaps are great for planning dates, dependencies, and deliverables for a single team and project.

Meanwhile, advanced roadmaps offer the following additional features:

  • Plan and track work across teams, visualize data, and plan for future progress or obstacles.
  • Select issue sources from boards, projects, or filters to gather data for plan creation.
  • Expand issue hierarchies above the epic level to track larger goals.
  • Allocate work, manage team capacity, and evaluate risks.
  • Explore alternative paths through scenarios and plan for different outcomes.
  • Define milestones, manage shippable chunks of work, and align dates across multiple projects with single-project or cross-project releases.
Jira Work Management

Jira Work Management doesn’t offer roadmaps, but the Timeline view can function as a Gantt chart.

It allows you to adjust start and due dates, and reorder, link, and filter issues.

b. Project.co

Project.co has a Gantt chart view that allows Creators to set up task dependencies and move multiple tasks simultaneously. 

D. User Management

Software, features, and other tech things aside, the real heroes of any project are your team members. So make sure to pick the kind of project management software that puts them front and center!

How do you do this?

Look for software that knows what different team members need and helps you deliver the right experience. 

Features to look out for include:

  • User groups: Create internal teams representing various departments, functions, or projects. 
  • Permission levels: Grant different access levels depending on the users’ information requirements and the company’s security concerns. 
  • Guest users: Invite team members from other companies/teams to collaborate with your team without compromising on confidential data. 

1. User Groups

a. Jira

Create groups of people who share similar responsibilities and require similar access to issues. Grant each group a different permission level on each project. 

b. Project.co

In Project.co, account administrators or higher-level users can create groups for each client company, department, and team and assign members to the appropriate group.

Groups serve as filters for projects, tasks, payments, and time. If you add groups to any one of these elements, you can then filter them by their allocated group. This helps you with time tracking, invoicing, and understanding who is responsible for which projects.

Users with a Collaborator (or Collaborator Plus) role can invite people to their groups, but they can only add people to their own group.

2. Permission Levels

a. Jira

Jira Software

Jira Software lets you choose between whether people are Administrators, Members, or Viewers on a team-managed project. Create more custom roles for each project to share the most relevant projects, tasks, and conversations with each team member. 

Jira Work Management

Add or remove people to projects based on your requirements. You can also assign them one or multiple roles on the project. 

b. Project.co

Project.co offers five user roles (Collaborator, Collaborator Plus, Creator, Creator Plus, and Creator Admin), each with its own set of permissions. Assigning one of these roles allows you to:

  • Set different levels of visibility, from organization-wide to invite-only access.
  • Choose which users can define roles for the people they invite.
  • Select Creator Admins who can access all account settings.
  • Choose who can create projects, manage tasks, or view notes.
  • Decide whether members can modify or delete groups, time entries, and payments.   

3. Guest Users

a. Jira

Jira Software and Jira Work Management don’t have guest users. But you can allow anonymous users to view, search, and create issues without logging in. 

b. Project.co

The Collaborator role in Project.co is ideal for external users because it grants them limited access to specific projects or tasks, enabling collaboration while maintaining your control over sensitive project information and overall system security.

E. Collaboration

In project management, collaboration and communication are like a ballroom dance — if everyone isn’t in sync, you’re just stepping on each other’s toes!

A project manager should encourage their team to be on the same page regarding everything happening on the project. This could involve regular meetings, periodic status updates, shared checklists, etc. 

But things can get tricky when you add different team structures (remote, hybrid, distributed, etc.). 

The trick is to balance ‘informing everyone’ with ‘over-communicating.’ 

The solution is to forge a shared space where the whole team can contribute without hampering individual productivity. Picking a suitable project management software is the first step toward achieving this goal. 

Features to look for include: 

  • Comments: Simple ways to send feedback or discuss a task or project. 
  • Threads: Keep all relevant comments in a single thread. 
  • Tagging/@mention: Mention a team member on a task, in comments, or in any shared space to notify them. 
  • Sharing tasks: Share tasks with relevant team members for efficient collaboration.
  • File management: Attach and store files, create and annotate documents, etc., for ready access to project documentation. 
  • Notifications: Customize how team members receive notifications.

1. Comments, Threads, & Tagging

a. Jira

Add comments, code snippets, images, tables, and more on issues for better communication. 

Mention teammates in the comments and react to comments with emojis.

Copy the link to each comment to share externally.

Vote on issues to indicate their importance to team members. 

b. Project.co

Any role in Project.co can add comments, create threads, react to comments with emojis, use @mention to notify people, and reply in-app or by email. However, Collaborator and Collaborator Plus roles can’t edit or delete comments.

2. File Management

a. Jira

Both Jira Software and Jira Work Management offer you the option to attach files to each issue to describe them better. You can also attach these files in comments or long text fields.

Just copy-paste the link to attach files from external services like Dropbox or Google Drive.

b. Project.co

You can attach images and documents to projects, tasks, discussions, and notes so assignees have everything they need to collaborate efficiently.

3. Notifications

a. Jira

Both Jira Software and Jira Work Management let you choose which team members are notified about issue-related changes. 

Watchers, assignees, users, reporters, or project leads can get notified of changes such as:

  • Comments
  • New issue logged
  • Issues deleted, etc. 

b. Project.co

Receive in-app or email notifications for invitations, comments, mentions, assigned tasks, changes to tasks, and payment success in your Project.co account.

When logged in, users don’t receive email notifications straight away to reduce email overload. Instead, you’ll receive an in-app notification. All users can set their notification preferences in settings.

F. Customer Support

Individual users in smaller teams often face a steep learning curve with most project management software. 

In their case, having access to responsive support executives and a wealth of helpful resources can make a significant difference, turning a frustrating experience into a positive one.

However, customer support is just as crucial for larger teams. 

Even if these teams initially received thorough onboarding and training, their needs and use cases tend to evolve over time. Continuous and adaptable customer support becomes essential to address these changing needs effectively.

With adequate customer support, you can:

  • Derive maximum value from the app with the help of professional guidance whenever required
  • Ensure your team is making full use of all the features you’re paying for
  • Learn from case studies of other teams using the same software
  • Expand your use cases with time
  • Learn about the features your team uses the most and avoid spending on those you don’t need
  • Solve minor issues on your end by going through help resources
  • Get hands-on support when you get stuck
  • Keep a record of all your complaints and feedback for the platform to aid future buying decisions
  • Send feedback to the app’s developers so they can design the features you most desire

Features to look for include: 

  • Detailed knowledge bases and documentation to aid DIY solutions to common issues
  • Case studies, templates, guides, and other resources
  • Easy access to resources for all types of users — free or paid
  • Async support executives to cover for the time difference
  • Live agents who can respond via chat or phone 
  • Screenshots and recordings to display how the tool works
  • Translations to resources in other languages, if needed

Jira

  • Atlassian University: Product training and certifications for Jira, Confluence, Trello, and more
  • Atlassian Playbook: Free workshop resources to address common team challenges 
  • Atlassian Documentation: Help to administer Atlassian products
  • Atlassian Community: Ask questions to product experts and fellow users
  • Atlassian Support: Resources for users and administrators
  • Migration Program: Cloud migration support for all teams
  • Enterprise Services: Support for enterprise teams
  • Customer Support: Email/Help Desk, Chat, 24/7 Live rep, Phone

Project.co

  • Knowledge Base: Pages providing written guidance and information on Project.co’s features.
  • Community: Pages for community engagement and support.
  • Inspiration: Pages with examples of different ways to use Project.co.
  • How-To Videos: More detailed videos explaining specific features and processes.
  • Contact Support: 24/7 Live rep, Chat, Email, Phone.

G. Platforms Supported

Distributed and field teams might not always be armed with laptops or computers. 

But that doesn’t mean productivity has to stop.

With a mobile-friendly project management tool, the workflow keeps humming along, turning those smartphones into mighty workflow tools.

More reason to look into this?

If your company follows a Bring Your Own Device (BYOD) approach, your team members need the freedom to switch between various devices. 

With support for all types of apps, you can:

  • Ensure uniform access irrespective of device type
  • Save on the cost of buying the same types of devices for the whole team
  • Give all team members a chance to log work from anywhere, anytime

Features to look for include: 

  • App support for the latest Mac, Windows, iOS, and Android versions.
  • Maximum coverage for all key features across devices

Jira

  • Browser: Microsoft Edge, Mozilla Firefox, Google Chrome, Safari for desktops, Safari and Chrome for mobile devices
  • On-Premise: Windows, Linux
  • Desktop: Windows, Linux
  • Mobile: iOS, Android

Project.co

  • Browser: Chrome (Desktop and Android), Firefox, Microsoft Edge, Safari, Brave
  • Desktop: Mac, Windows
  • Mobile: iOS, Android

H. Pricing

Whether you have deep pockets or shoestring budgets, there’s project management software out there for every kind of organization. 

But the confusing combination of features and numbers on pricing pages can make it difficult to choose. 

Here are some easy tips for starters.

If you plan on buying the software subscription for just yourself or a small team that’s not likely to grow rapidly anytime soon — stick to the free plan as long as possible. Or pick the cheapest monthly subscription possible. These should cover most of your feature requirements comfortably in most cases. 

However, if you expect to hire rapidly and grow to a sizable number, go for a plan that grows with you — ideally with a per-user rate that doesn’t add up exponentially. 

Finally, most software offers flexible enterprise plans that let you cherry-pick your favorite features into a custom package. If you’re part of such a team, it’s best to contact the sales team and get the best deal possible. 

Jira Pricing

Jira Software has the following pricing options:

  • Free: Up to 10 users, 2GB storage
  • Standard ($8.15/user/month): Everything from Free plus up to 35,000 seats, user roles and permissions, 250GB of storage
  • Premium ($16/user/month): Everything from Standard plus AI features, Advanced roadmaps, and premium support
  • Enterprise (Contact sales for pricing): Everything from Premium plus multiples site, enterprise support, and centralized security controls

Jira Work Management has these plans:

  • Free: Up to 10 users, 2GB storage
  • Standard ($5/user/month): Everything from Free plus up to 35,000 seats, project roles, 250GB or storage
  • Premium ($10/user/month): Everything in Standard plus Atlassian Intelligence, premium support, and unlimited support

Project.co Pricing

Project.co has two pricing plans:

  • Free: Unlimited tasks & collaborative notes, 1GB storage total, six tools per project, and more.
  • Paid ($8/user/month): Everything in Free plus unlimited tools per project, 20GB file storage (per user seat/account), 100,000 AI tokens (user/month), and more.

I. Best Suited To

Picking the right project management tool is like finding the perfect pair of shoes. They must be a snug fit but also leave you some wiggle room to get comfortable! 

In other words, the tool you pick must fit all your current needs and grow alongside your future requirements, too. 

So make sure you’ve covered all bases in your research when picking project management software for your team. 

One way to do this is to check what types of teams your choice serves best. 

For instance, what works for a small software development team might not suit a large marketing agency. 

When hunting for a PM solution, it’s vital to match the tool’s features and use cases with your team’s workflow. Tailor your search to find a tool with all the necessary features to manage your tasks and boost productivity.

Jira Verdict

In particular, Jira is expertly designed for:

  • Software development teams
  • DevOps teams
  • Product management teams
  • Agile teams

It’s perfect for managing complex projects with many moving parts, granular tasks, and dependencies. Additionally, it’s well set up to handle work requests for things like bug fixing or IT support tickets.

Jira takes visualizing work to a whole new level so that you can spot all the intricacies and interconnectedness of your issues and projects.

However, all this functionality means it’s far too complicated for most standard project management teams. 

Jira can be a game changer for technical teams that use its agile and issue management features.  

However, teams with simpler needs may find that Jira has a lot of features that just won’t be useful for their work.

Project.co Verdict

Project.co is a versatile project management tool, most suitable for smaller businesses.

Compared to other project management tools, Project.co stands out for its user-friendliness, offering an intuitive interface and features.

However, its simplicity may not be suitable for companies with more intricate processes. For example, it offers only a limited selection of views and lacks dashboard widgets, recurring payment options, native automation, task checklists, and goal or milestone tracking. As a result, it might not fulfill the advanced requirements of large-scale operations.

On the positive side, Project.co provides robust controls for managing extensive teams, enabling seamless collaboration, project monitoring, and data security. Additionally, small teams can significantly expand the tool’s functionality for a very affordable $8/user/month.

Overall, Project.co serves as a dependable organizational hub, especially for smaller companies. While it may not match the feature richness of some competitors, its flexibility and ease of use make it a valuable choice in the realm of project management tools.